POLICIES

All customers are required to have a credit card (not gift card) on file to book an appointment online or over the phone.  If you text or message us for an appointment and do not have a card on file, we will ask you to call.  If you do not wish to put a card on file, you will need to make arrangements to pay for your appointment in advance. Your credit card holds your appointment through a secure third party (Square Services) it is not charged unless you cancel less than 24 hours or do not show up.

Starting October 1, 2024, all guests will need to have a credit card on file to book an appointment and agree to our policies regarding appointments and no shows. 

We respect your time, and ask you to respect our time.  As a small business and good business practice in general, please provide a full 24-hour cancellation notice, or you will be charged up to 50% of your services. 

Less than 24 hours, we can do our best to fill the slot if we have a client on the waitlist and not charge you if we fill your appointment. Please know you can cancel online up to 24 hours with no fee. If you cancel less than 24 hours you will be charged up to 50% of your scheduled services if no one is on the wait list.

No-shows will be charged 100%. 

Your account will be locked until payment is made if your card declines. 

Effective April 2025, we no longer sell gift cards.  We will be located inside BeautywoRX in July and ask that you purchase directly from them.  See our gift card page for the link and more details.
*IMPORTANT*
If you have a gift card and want to use it, please have your gift card present at check out or you will be asked to pay an alternative way.  We can research a misplaced e-gift card only with 24 hours notice.  If you lost your plastic gift card, we treat those as cash and can’t help you.